Everything you need to know about Heat Pumps

As UK homes transition to green energy, here's everything you need to know about Heat Pumps and getting a Heat Pump installed in your home.

Costing you and the planet less.

What is a Heat Pump?

A heat pump extracts heat from the air outside and brings it into the home using electricity. This means you get a bigger quantity of heat with less electrical power usage.

Air Source Heat Pumps provide consistent heating and hot water but with:-

• A longer life: a heat pump can last 20 years – twice as long as a gas boiler

• Less energy: heat pumps use 4x less energy than even the most efficient boilers to generate the same amount of heat

• Less carbon: Cutting your emissions by around 70%.

Activair High Temperature Heat Pump
Activair R290 with outdoor casing unit

How much does a heat pump cost?

Our standard installation packages range from as low as £500. It can cost more if you have a large home or a complex installation but 99% of all our quotes are less than £5,500 (The UK average). These prices include the Government Boiler Upgrade Grant of £7,500.

What is included in the fixed price quote?

Your fixed price quote includes everything you need for your new heat pump and heating system:-

  • Brand New Trianco Activair High Temperature Heat Pump sized for your homes heating need
  • New heat-pump compatible water cylinder
  • Any necessary radiators for your new system
  • Plumbing and electrical bits needed to fit your new heating system
  • Labour to complete your installation
  • 5 year warranty on your Trianco heat pump
  • 2 year warranty on all other parts
  • 5 year warranty on labour and workmanship
  • £7,500 Boiler Upgrade Scheme Grant (we will apply for this on your behalf)

(terms and conditions apply; labour provided based on standard installation)

Trianco meet your heat pump needs, all in one place

Along with our partners, we will handle every bit of your heat pump installation from your survey, quote and installation as well as excellent after-care support. This means an easier, simpler and all in one place solution, that costs you less.

White van with Trianco logo
Phone with app settings shown in front of Heat Pump

Proven technology

With Heat pump technology over, it's already suited to most UK homes – making it the ideal clean energy replacement for your boiler. Our Trianco Activair High Temperature Heat Pump:-

• Is monitored remotely by Trianco from installation for your piece of mind

• Combines heating and hot water

• Is loaded with smart capabilities and works with home tech via a simple app

• Connects to most existing piping systems and high temperature radiators

What is the application process?

Application process infographic

FAQs

  • Where are you currently installing?

    We work with accredited installation partners across the UK.

  • What types of property are you installing in at the moment?

    Heat pumps can work in nearly all homes, but there are some limitations. As a general rule, if your house is below 200m2, was built after the 1930’s and is well insulated, it should be a good fit for a Trianco Heat Pump.

  • How much room does a heat pump need?

    The heat pump sits outside your home and is roughly 1m x 1m x 2m. It needs space around it of around a meter to the sides and front to let it breathe. Inside you will need space for a hot water cylinder which is around the size of a modern fridge/freezer which can be placed on the ground or first floor of your home. If you don’t have much space inside for a cylinder we can discuss other more bespoke options for you which will not be included in a standard quote.

  • Do I need insulation?

    Insulating your home is always a good idea as it means whatever heating appliance you have it will work more efficiently. Generally, homes with an Energy Performance Certificate (EPC) rating of D and above, with at least a couple of types of insulation (wall, loft, underfloor insulation or double glazed windows) should be well insulated enough already. If not you may have to insulate first. Cavity wall insulation usually costs around £500.

  • Do I need new radiators?

    Heat Pumps run at lower temperature than a typical gas boiler (which makes them greener and cheaper to run) but this may required larger radiators to be installed to keep your home art a comfortable temperature. They may not need to be physically bigger, i.e a single radiator could be changed for a double radiator of the same length and width. Most homes need a couple of radiator upgrades but our Surveyors will confirm any radiator changes required during your home survey and they can be installed at the same time as your heat pump. Heat pumps also work well with wet underfloor heating but dry underfloor heating doesn’t work with a heat pump.

  • Do I need planning permission?

    Most heat pumps can be fitted under something called “permitted develo0pment” which means that planning permission is not required. However there are a few scenarios where your installation may not fall under permitted development, in which case advice and/or planning permission must be sought from your Local Planning Authority (LPA). The most common reasons for this are:- • Your proposed heat pump location is within 1 metre of the boundary of your property • Your proposed heat pump location does not pass a noise assessment (i.e. the proposed location is too close to a neighbouring property’s window) • Other fan units (such as another heats pump or an air conditioning unit) already exist at the property • Your property is location within a World Heritage Site or conservation area, or itself is a Listed Building We will inform you if your proposed heat pump installation would be subject to planning permission being obtained from your LPA, but we’re unable to submit planning applications on your behalf.

  • The Boiler Upgrade Scheme – What is it?

    The Boiler Upgrade Scheme is a government grant to help support the cost of replacing fossil fuel heating systems with a heat pump. Your installation quote we provide already takes into account the £7,500 government grant that we will apply for and claim on your behalf.

  • What can I expect from my Heat Pump Survey?

    The survey is an important time to discuss where your heat pump wo;; go any any bespoke needs your home may have.

  • What can I expect from my heat pump installation?

    On the day of installation we will need clear access to all areas we will be working in including:- • A clear path to place outside where heat pump will be sited • A clear area where the water cylinder will go • Clear access to any radiators that have been identified as needing to be upgraded Every installation is bespoke to each home and your heat pump will be installed by a small team of between 2-4 people who will talk you through the job so you know what will happen and when. Your heating will be off until the heat pump is installed and running and your water supply may be interrupted intermittently. The installers will start by draining down your existing heating system and then they will remove the old boiler and water cylinder and change any radiators identified to be changed. They will then install the new heat pump cylinder and then install the heat pump. Once your heat pump is installed and working you will be shown how to use the controls. All waste and rubbish will be removed. If you have any problems once our installation team have left our technical support team are available to help over the phone.

  • How much does the average heat pump cost to run?

    Heat pump costs have gone down over the last few years. A heat pumps will generate three or more units of heat for each unit of electricity it uses. The UK government energy department (DESNZ) did a live study and found that the average heat pump is around 300% efficient. To deliver the heat demand of 9Kw the amount of electricity required will be 9000/3= 3000kWh At July 2023 the price cap for electricity is £0.30 per KWh so the annual cost of electricity for heating and hot water is 3000 x £0.30 = £900. Weve assumed that all households already pay the standing charge for electricity so there is no need to add this.

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